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Flanders Image is committed to protecting the privacy of its contacts and visitors to its websites, and regards the protection of personal data as being of fundamental importance. Personal information is held securely and treated with the utmost care. Flanders Image complies with the requirements of the Personal Data Protection Act and other privacy legislation in Belgium.

Flanders Image uses this information to fulfil and process agreements with you, to provide other services, for its internal business processes, and to inform you of products and services provided by Flanders Image, and by associated organisations such as the Flanders Audiovisual Fund (VAF) and Location Flanders.

Your details will never be passed to any third parties.

Your email address

If you have supplied us with your email address (to subscribe to a newsletter, for example), this may be used to inform you of other relevant products and services provided by Flanders Image that may be of interest to you. If you do not wish to receive this information, you can unsubscribe at any time.


Flanders Image takes your preferences into account as far as possible in the provision of services and information. It often allows you to specify these yourself: for example, on your own personal interests page or through your own account. If you no longer want to receive information from us about new products and services, whether by post or email, you can unsubscribe by sending an email to or write to us at Flanders Image, Flanders Film House, Bishoffsheimlaan 38, BE1000 Brussels, Belgium. Viewing and correcting your personal information.

You are entitled to view the personal information Flanders Image holds on you at any time. If any information is incorrect, you can ask for it to be changed. To view or correct your personal details, please contact us in writing at Flanders Image, Flanders Film House, Bishoffsheimlaan 38, BE1000 Brussels, Belgium/EU with details of your request. Please contact us at this address for any queries you may have about how Flanders Image handles your personal information.

Browsing history and IP address

General information on visits to Flanders Image websites is captured and stored without visitors being identified. The purpose of this is to improve the quality of the website and users’ browsing experience and allows Flanders Image to more accurately tailor its services to site visitors. Flanders Image also uses your computer’s IP address for this purpose. The IP address is a number that is automatically assigned to your computer when you browse the internet. This information can also be used to see how the website is being used and for analysis and reporting purposes. It is not possible for us to identify individual visitors from their IP addresses.

Use of cookies by Flanders Image

A cookie is a small data file sent to your computer by a website. The website tells your web browser (eg, Internet Explorer) to store these cookies on your computer. There are two types of cookies: session cookies, which are deleted from your computer when you close your browser; and persistent cookies, which remain stored on your computer even after your browser is closed.

Flanders Image uses cookies to make navigating the website easier and to analyse the use of the website and so improve the quality of the website. Session cookies are also used in this process. Flanders Image uses cookies to collect information about its customers for the purposes of targeted communication, including the provision of service information about, and targeted marketing of products and services provided by Flanders Image, its group companies and, in some cases, third parties carefully selected by us. Your user name may also be stored in a cookie if you are logged on to a Flanders Image website as a registered user. Image websites that contain ads also use cookies. These may keep track of what advertisements you have already seen.

Refusing cookies

You can refuse cookies by adjusting the preferences of your browser (Internet Explorer, Safari, Firefox etc) to disable all or certain cookies. See your browser’s manual or help function for more information on how to do this. If you disable cookies, some services may not be available to you. Flanders Image and other Flanders Image websites contain some links to other websites. Flanders Image cannot accept any liability for the handling of your information by these parties. For more information, please read the privacy statement (if available) of the website you are visiting.


Flanders Image reserves the right to make amendments to this privacy statement. Please check this privacy statement regularly for the latest version of its privacy policy.

Law and jurisdiction

This privacy notice shall be interpreted and governed by Belgian law, and any disputes in relation to it are subject to the jurisdiction of the courts in Brussels, Belgium.

Brussels, 14th April 2020

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